Terms & Conditions
Effective Date: May 8, 2026
Last Updated: May 8, 2026
Welcome to The Place Retreats.
These Terms & Conditions govern your use of this website and any services, retreats, consultations, or programmes offered by The Place Retreats.
By accessing this website or engaging with our services, you agree to these Terms & Conditions. If you do not agree, please do not use this website or our services.
1. About Us
The Place Retreats is a wellness retreat provider based in Bali, Indonesia, offering wellbeing, recovery, personal growth, and transformational retreat experiences.
Website: www.theplaceretreats.com
For enquiries, please contact us using the details listed at the bottom of this page.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
Use the website in any way that may damage, disable, or impair the website
Attempt to gain unauthorised access to systems or servers
Use the website for fraudulent or misleading purposes
Copy, reproduce, or exploit website content without permission
Introduce malicious software or harmful code
We reserve the right to restrict or terminate access to the website where misuse is suspected.
3. Retreats and Services
The Place Retreats provides wellness and retreat-based services designed to support wellbeing, personal development, and recovery.
Information provided on this website is for general informational purposes only and does not constitute medical, psychiatric, psychological, or legal advice.
Participation in any programme, retreat, or service is voluntary.
4. Enquiries and Bookings
Submitting an enquiry through the website does not guarantee acceptance into any programme or retreat.
All bookings are subject to:
Availability
Internal review processes
Suitability assessments where applicable
Acceptance by The Place Retreats
We reserve the right to decline bookings or participation requests at our discretion.
5. Payments and Deposits
Payment terms, deposits, cancellation terms, and programme pricing will be communicated separately during the booking process.
Unless otherwise agreed in writing:
Deposits may be non-refundable
Bookings may not be confirmed until payment is received
Outstanding balances must be settled prior to arrival
The Place Retreats reserves the right to cancel or postpone bookings where payment obligations are not met.
6. Cancellations and Refunds
Cancellation and refund policies may vary depending on the programme or booking arrangement.
Specific cancellation terms will be provided before confirmation of any booking.
Where refunds are issued, processing times may vary depending on banks and payment providers.
7. Travel and Insurance
Guests are responsible for:
Travel arrangements
Passports and visas
Medical and travel insurance
Compliance with local travel requirements
We strongly recommend comprehensive travel insurance covering cancellations, delays, illness, and personal belongings.
The Place Retreats is not responsible for travel disruptions, airline cancellations, or events outside our control.
8. Health and Personal Responsibility
Guests are responsible for ensuring they are physically and emotionally able to participate in retreat activities.
You agree to:
Provide accurate information where requested
Follow reasonable instructions from staff
Behave respectfully toward staff and other guests
Take responsibility for your own wellbeing and decisions
The Place Retreats reserves the right to remove participants whose behaviour may negatively affect the safety, wellbeing, or experience of others.
9. Medical Disclaimer
The content on this website is intended for informational purposes only.
The Place Retreats does not provide emergency medical services through this website.
Nothing on this website should be interpreted as:
Medical advice
Psychiatric advice
Psychological diagnosis
Emergency support
Clinical treatment recommendations
If you are experiencing a medical or mental health emergency, please contact local emergency services or a qualified healthcare provider immediately.
10. Intellectual Property
All website content, including:
Text
Branding
Logos
Graphics
Images
Videos
Design elements
Downloads
is the property of The Place Retreats or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or commercially use website content without prior written consent.
11. Third-Party Links
This website may contain links to third-party websites or services.
The Place Retreats is not responsible for:
Third-party content
Availability
الأمن
Privacy practices
Accuracy of information on external websites
Accessing third-party websites is at your own risk.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy for more information regarding how personal data is collected and processed.
13. Limitation of Liability
To the fullest extent permitted by law, The Place Retreats shall not be liable for:
Indirect or consequential losses
Loss of profits or business opportunities
Travel disruptions
Personal property loss
Website interruptions
Technical issues
Third-party failures
Decisions made based on website content
Participation in retreats and activities is undertaken at your own discretion and risk.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
14. Website Availability
We do not guarantee that the website will always be available, uninterrupted, or error-free.
We reserve the right to:
Modify website content
Suspend access
Remove services
Update information without notice
15. Force Majeure
The Place Retreats shall not be responsible for delays, cancellations, or failures caused by events beyond reasonable control, including:
Natural disasters
Government restrictions
Pandemics
Travel disruptions
Utility failures
Political instability
Extreme weather
Acts of God
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Indonesia, unless otherwise required by mandatory local consumer protection laws.
Any disputes arising in connection with these Terms shall be subject to the appropriate courts of jurisdiction.
17. Changes to These Terms
We may update these Terms & Conditions periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of the website or services after updates constitutes acceptance of the revised Terms.
18. Contact Us
If you have questions regarding these Terms & Conditions, please contact:
The Place Retreats
Website: www.theplaceretreats.com
Email: info@theplaceretreats.com
Telephone: +62 812 2900 4901
Address: JL. Sari Temuku, Gang Sandat No. 2, Seminyak, Bali, Indonesia 80361